DTT: Check your Understanding - Admin Portal

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Digital Trouble Ticket (DTT)

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Introduction to DTT

Introduction to DTT
Check your Understanding - Introduction to DTT

Trouble ticket categorization

Trouble ticket categorization
Check your Understanding - Ticket Categorization

Logging and viewing the trouble tickets

Logging and viewing the trouble tickets
Check your Understanding - Logging & Viewing Tickets

Ticket handling on the customer portal

Ticket handling on the customer portal
Check your Understanding - Ticket Handling

The Admin Portal

The Admin portal- Part 1
The Admin portal- Part 2
Check your Understanding - Admin Portal

Final Assessment

Final Assessment

Course Completion Survey

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Check your Understanding - Admin Portal

Grading method: Highest grade

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◄ The Admin portal- Part 2

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Final Assessment ►